People

People


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Customer Satisfaction Selling
T.R.U.S.T. Sales Training

Every one agrees that the Customer and the Market Place have changed, but has the selling process kept pace? The new bread of Customer demands a new range of techniques and skills. This series of modules deals with the T.R.U.S.T. process of Satisfying Customer Needs. It is a far cry from traditional TRAC selling endorsed by the majority of Home builders. It strives to satisfy customer needs rather than persuade, convince or cajole them into an unwanted purchase. It looks at Selling from the Customer's point of view.
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